What to include
Game name, board ID if known, device model, OS version, and steps that reproduce the issue.
Gear Grove support
Support
For Gear Grove help, send the board ID, device, OS version, and a short description to support@asobiplaza.jp. The verified H5 play route is live.
Gear Grove support is for gameplay issues, accessibility feedback, privacy questions, and release-surface reports. Please do not send passwords, payment card numbers, or unrelated personal documents.
Languages
Japanese and English are easiest for support. Chinese and Korean messages are welcome too.
Play status
The verified H5 play route is live. Include the level ID and browser when reporting play issues.